Payments: A $100.00 per person deposit is required to confirm a reservation. The final balance is due 45
days before the arrival date. Reservations are not confirmed until proper payment is received. Therefore,
reservations made within 45 days of arrival require full payment at the time of reservation.

Forms of Payment: All payments must be made in U.S. currency. Checks must be drawn from U.S. banks,
made payable to Guanaja Resorts, LLC., and mailed to:

Guanaja Resorts, LLC.
C/O Crystal Klemm Bookkeeping
8298 Henderson Road
Diamond, Ohio 44412

We reserve the right to debit your account if a check returns dishonored electronically, plus a $25.00
processing fee and applicable tax. Using a check is your acceptance of this agreement and its terms.

The US-based reservations office also accepts MasterCard, Visa, Discover, and American Express payments.

If you pay your deposit by credit card, your card will be automatically charged for the final payment on the
due date. Your credit card charge will come through in the name of Guanaja Resorts, LLC.

Group Reservations: Special payment and cancellation policies apply to groups. Please inquire.

Child Policy: Children under 6 years of age stay for free. Children 6 – 12 are offered discounted rates.

Cancellations/Refunds:

• Cancellations made 46 days or more before arrival will receive a full refund.
• Cancellations made within 45 – 30 days of arrival will forfeit the deposit.
• Cancellations 29 days or less, no shows or premature departure: no refunds. The total amount is forfeited. The unused portion of any reservation is non-transferable and not refundable. Clark’s Cay is not responsible for missed or delayed flights.

Re-Booking or Change in Reservation Fee: A US$25.00 per person fee will be assessed for any
reservation change once vouchers and documents have been issued. Change fees are in addition to any
applicable penalties as the original date is canceled.

Travel Insurance: We are not responsible for compensating or crediting any traveler for any loss incurred due to delays or cancellations. Due to the limited flights into and out of Guanaja and Roatan, Trip interruption/cancellation insurance is your only protection and should be considered mandatory. We highly recommend you contact us to purchase protection plans with our partner, Allianz TravelSMart. Their policies offer unprecedented security, including trip cancellation, interruption, and emergency medical benefits. We also encourage all divers to have Dan Master Insurance Plans.